1. Our commitment to protecting your privacy.
Your privacy is important to Nordson. Weve developed this
worldwide collect, use, disclose, transfer and store your information. To
ensure that your personal data is secure, we communicate our information
security and privacy guidelines to all Nordson employees and enforce privacy
safeguards within the company.
For personal information received from Switzerland, see
2. What information do we collect?
For visitors to our publicly available website, we collect information from you
when you browse or register on our site, place an order, subscribe to our
newsletter, respond to a survey or fill out a form. When ordering or
registering on our site, as appropriate, you may be asked to enter your name,
e-mail address, mailing address and/or phone number. We also collect certain
information about your session which does not identify individual users when
you visit our website, including internet protocol (IP) addresses, browser
type, internet service provider, referring/exit pages, operating system,
only to information collected through our website and not to information
For employees of Nordson, we collect various types of data about you that is needed for your working
relationship with the company as well as organizational planning and management.
3. What do we use web visitors information for?
We collect personal data for legitimate business purposes, which may include:
- To personalize your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To process transactions
- To administer a contest, promotion, survey or other site feature
- To send periodic emails (the email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions)
- To meet government, national security, public interest, or law enforcement requirements
- In an emergency where the health or security of an individual may be endangered
- Other purposes disclosed at the time of collection or otherwise compatible with the above, the EU-U.S. Privacy Shield Framework, and the U.S.-Swiss Safe Harbor Framework
4. How do we protect your information?
We implement a variety of security measures to maintain the
safety of your personal information when you place an order or enter, submit,
or access your personal information. These precautions may include
password protections for online information systems and restricted access to
All inquiries from outside the
company concerning identity, employment record, or performance of a current or
terminated employee are referred to the Human Resources department and/or an
attorney in the Law Department, who will verify the credentials of the agency
representative before releasing information about a current or terminated
Nordson takes reasonable and appropriate measures to secure your personal data.
Our publicly available website is hosted on a secure server.
Yes. Cookies are small files that a site or its service
provider transfers to your computers hard drive through your Web browser (if
you allow) that enables the sites or service providers systems to recognize
your browser and capture and remember certain information.
your shopping cart, understand and save your preferences for future visits and
gather information about site traffic and site interaction so that we can offer
better site experiences and tools to our online visitors in the future. We may
contract with third-party service providers to assist us in better
understanding our site visitors. These service providers are not permitted to
use the information collected on our behalf except to help us conduct and
improve our business.
6. Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer information to outside parties.
This excludes third parties who assist us with human capital management,
employee equity compensation, in operating our website, conducting our
business, or servicing you, so long as those parties agree to keep this
information confidential. We may also release your information when we
believe release is necessary to comply with the law, enforce our site policies,
or protect our or others rights, property, or safety, or share personal
information as necessary to other corporate entities as part of a business
transition such as a merger, acquisition, or sale of assets.
identifiable visitor information may be provided to other parties for
marketing, advertising, or other uses. Because we value your privacy, we
have taken the necessary precautions to be in compliance with the California
Online Privacy Protection Act. We will not distribute your personal
information to outside parties without your consent.
7. Choice, Data Integrity & Access
Nordson takes reasonable steps to ensure that personal data
is accurate, complete and current.
For our employees. Nordson provides individuals the
opportunity to opt out from allowing the company to disclose his or her
personal information to a third party or to use it for any purpose. Certain
Nordson employees who are in the Workday human capital management system may
review and correct his or her data at any time. All employees are asked to
inform the Human Resources or Payroll departments, or his or her manager,
immediately in the event of changes in personal information. If any
information is inaccurate or incomplete, the individual may request that
inaccurate information be corrected.
8. Collection of Personal Information from Children
We do not collect any information from anyone under 13 years of age. Our
website, products and services are all directed to people who are at least 13
years old or older.
Nordson conducts an annual self-assessment in order to
Company and that it conforms to the EU-U.S. Privacy Shield Framework, and
U.S.-Swiss Safe Harbor Principles. If we decide to change our General Privacy
Policy, we will post those changes on this page, and/or update the General
10. U.S.-Swiss Safe Harbor Certification
Nordson complies with the U.S.-Swiss Safe Harbor Framework
as set forth by the U.S. Department of Commerce regarding the collection, use,
and retention of personal information from Switzerland.
11. EU-U.S. Privacy Shield
For details on how we process the personal data of website
visitors from the EU, please see Nordsons Privacy Shield Policy for EU
Visitors to Nordsons Website ("Privacy Shield Policy") as set out in Annex
For details on how we process the personal data of our
employees in the EU, please see Nordsons Privacy Shield Policy for EU
Employees ("Employee Privacy Shield Policy"). The Employee Privacy Shield
Policy is made available to employees in the European Union through effective
communications channels, including on Nordsons corporate intranet and from
Nordson Human Resources Managers and Data Protection Officers covering our EU
office locations. The Employee Privacy Shield Policy will prevail to the extent
12. Inquiries/Contact Us
Nordson commits to resolve complaints about your privacy and
our collection or use of your personal information. Individuals may contact
Gina Beredo, Deputy General Counsel & Assistant Secretary, at: firstname.lastname@example.org.
Date: 30 September 2016
Privacy Shield Policy for EU Visitors to Nordsons Website
"Controller" means a person or
organization which, alone or jointly with others, determines the purposes and
means of the Processing of EU Personal Data.
"EU Personal Data" for the
purposes of this Privacy Shield Policy means all data about an identified or
identifiable individual visitor to Nordsons website that are within the scope
of Directive 95/46/EC, which are received by the Company from the European
Union for Processing, and are recorded in any form.
"Nordson" or "Company" means
Nordson Corporation and all of its subsidiaries worldwide.
"Nordson U.S." means Nordson
Corporation and its U.S. subsidiaries.
"Privacy Shield" means the
EU-U.S. Privacy Shield Framework as agreed between the European Commission and
the U.S. Department of Commerce, which came into effect on July 12, 2016.
"Privacy Shield Policy" means
"Processing" of EU Personal Data
means any operation or set of operations which is performed upon EU Personal
Data, whether or not by automated means, such as collection, recording,
organization, storage, adaptation or alteration, retrieval, consultation, use,
disclosure or dissemination, and erasure or destruction. "Process",
"Processing" and "Processed" shall be construed accordingly.
B. Scope & Application
Nordson U.S. commits to subject
to the EU-U.S. Privacy Shield Principles and the Supplemental Principles
(collectively, the "Principles" and each a "Principle") all EU Personal Data
received in reliance on the Privacy Shield. This Privacy Shield Policy supplements
Nordsons publicly available website. Where this Privacy Shield Policy is
EU Personal Data, this Privacy Shield Policy will prevail.
C. Compliance with EU-U.S. Privacy Shield Framework
Nordson U.S. complies with the
Privacy Shield regarding the collection, use, and retention of EU Personal Data
transferred from the European Union to the United States. Nordson U.S. has
certified to the Department of Commerce that it adheres to the Principles,
including the Principles of:
- Accountability for Onward Transfer;
- Data Integrity and Purpose Limitation;
- Access; and
- Recourse, Enforcement and Liability.
If there is any conflict between
the terms in this Privacy Shield Policy and the Principles, the Principles
shall govern. To learn more about the Privacy Shield program, and to view our
certification, please visit https://www.privacyshield.gov/.
Nordson U.S. adheres to the
Notice Principle with regard to all EU Personal Data received in reliance on
the Privacy Shield.
- What EU Personal Data do we collect?
When you visit our publicly available website, Nordson U.S. collects and Processes the types
- What do we use your EU Personal Data for?
We collect your EU Personal Data for a range of legitimate business purposes described in
- Who do we disclose your EU Personal Data to?
Nordson U.S.does not disclose your EU Personal Data to third parties except as described in
Personal Data if the Company sells or transfers all or a portion of its
business or assets (for example, in the event of a merger or reorganization,
joint venture or liquidation).
Nordson U.S. may be required to disclose EU Personal Data in response to lawful requests by public
authorities, including to meet national security or law enforcement
Your EU Personal Data may be
Processed and stored in the U.S. and other countries where Nordsons
affiliates, subsidiaries or agents are located. Nordson utilizes a range of
methods to transfer EU Personal Data across country borders. These methods
include consent, contractual methods, and/or regulatory authority
Nordson U.S. adheres to the
Choice Principle and the Choice – Timing of Opt Out Supplemental Principle.
You have the opportunity to
choose (opt out) from: (1) the disclosure of your EU Personal Data to a third
party (other than Nordson U.S. agents doing work on our instructions); and (2)
the use of your EU Personal Data for a purpose materially different to that for
which the data was originally collected (as set forth in the General Privacy
Policy or this Privacy Shield Policy, or subsequently authorized by you). You
may opt out by contacting us using the Nordson Contact Details provided in
Section 7 below.
3. Accountability for Onward Transfer of EU Personal Data
Nordson U.S. adheres to the
Accountability for Onward Transfer Principle and the Obligatory Contracts for
Onward Transfer Supplemental Principle.
Nordson U.S. shares EU Personal
Data with third-party suppliers based on contractual arrangements which, among
other things, ensure that the Principles are respected as required, that the
third-party supplier acts only on its instructions and that the data are
appropriately secured by the third-party supplier.
In the context of onward
transfers, Nordson U.S. is responsible for the Processing of the EU Personal
Data it receives and subsequently transfers to a third-party agent acting on
its behalf. Nordson remains liable under the Principles if its agent Processes
such EU Personal Data in a manner inconsistent with the Principles, unless
Nordson proves that it is not responsible for the event giving rise to the
Please also see Section 2 above
relating to Choice.
Nordson U.S. adheres to the
Nordson U.S. takes reasonable and
appropriate measures to protect EU Personal Data from loss, misuse and
unauthorized access, disclosure, alteration and destruction, taking into
account the risks involved in the Processing and the nature of the EU Personal
Data. For additional information on the data security measures employed by
5. Data Integrity and Purpose Limitation
Nordson U.S. adheres to the Data Integrity and Purpose Limitation Principle.
Nordsons collection and
Processing of EU Personal Data is limited to the purposes for which it was
further use has been subsequently authorized by you. Nordson may also Process
EU Personal Data for compliance with our legal obligations, internal and
external auditing and due diligence, security and fraud prevention, preserving
or defending Nordsons legal rights.
Nordson takes reasonable steps to
ensure that the EU Personal Data it holds is accurate, complete and current. We
rely on you to update and correct your EU Personal Data, where necessary. If
you wish to make a request to update or correct your EU Personal Data, please
use the Nordson Contact Details provided in Section 7 below.
Where Nordson U.S. is acting as a
data Controller, Nordson may retain EU Personal Data as long as necessary for
the Company to: (a) complete the purpose for which it was collected; (b) meet
any applicable legal requirements; or (c) protect its legitimate interests,
including with respect to actual or potential legal claims.
Nordson U.S. adheres to the Access Principle and Access Supplemental Principle.
You may obtain access to EU
Personal Data that Nordson holds which is relevant to you. You may also
correct, amend or delete that information where it is inaccurate, or has been
Processed in violation of the Principles. If you wish to request access to your
EU Personal Data, please use the Nordson Contact Details provided in Section 7
Nordson may limit or deny access
as provided in the Principles, including where: (a) the rights of persons other
than the requesting individual would be violated; or (b) the burden or expense
of providing access would be disproportionate to the risks to the individuals
privacy in the case in question.
7. Nordson Contact Details
In compliance with the
Principles, Nordson U.S. commits to resolve complaints about our collection or
use of your EU Personal Data. If you have queries or complaints about this
Privacy Shield Policy or wish to exercise your rights under Sections 2, 5, 6 or
8, you should first contact Nordson by:
8. Recourse, Enforcement and Liability
Nordson U.S. adheres to the
Recourse, Enforcement and Liability Principle, as well as the Verification and
Dispute Resolution and Enforcement Supplemental Principles.
Nordson has implemented a
self-assessment procedure to verify its adherence to the Principles. If you
have a query, concern or complaint about the application of this Privacy Shield
Policy or the Processing of EU Personal Data by Nordson U.S., we encourage you
to first use the Nordson Contact Details provided in Section 7 above.
Nordson U.S. has further
committed to refer unresolved Privacy Shield complaints to JAMS, an alternative
dispute resolution provider in the United States. If you do not receive timely
acknowledgement of your complaint from us, or if we have not resolved your
complaint, please contact or visit JAMS (http://www.jamsinternational.com/)
for more information or to file a complaint using the complaint submission form
found here: http://www.jamsinternational.com/file-a-privacy-shield-safe-harbor-claim.
The services of JAMS are provided at no cost to you. The JAMS complaint and
recourse mechanism described here is available to individuals whose EU Personal
Data has been collected or Processed by Nordson under the Principles. The JAMS
complaint and recourse mechanism is not available to individuals whose EU
Personal Data has been collected or Processed by Nordson under any other EU
data transfer adequacy mechanism.
If your complaint is not resolved
through Nordsons internal complaint procedure, or JAMS, you may be able to
invoke binding arbitration pursuant to Annex I to the Principles. Arbitration
is available to an individual to determine, for residual claims, whether
Nordson has violated its obligations under the Principles as to that
individual, and whether any such violation remains fully or partially
unremedied. This option is available only for these purposes.
Nordson is also subject to the
investigatory and enforcement powers of the U.S. Federal Trade Commission,
which has jurisdiction over Nordson U.S.s compliance with the Privacy Shield.