Support - Troubleshooting

Nordson MARCH Technical Service Department
Email = technicalservice@nordsonmarch.com
Phone = (925) 246-1685
Available = Mon.-Fri. 8am-5pm (Pacific Time)

Spare Parts, Phone Support, and Field Service Inquiries

O-rings in your plasma system wearing out? Vacuum pump running rough? Need a part number? If your existing Nordson MARCH plasma system requires parts, contact our Technical Service department for assistance. Live phone support is available Mon.-Fri. 8am-5pm P.S.T. by calling (925) 246-1685. And if your system requires a visit by one of our Factory-trained Field Service Engineers, we can help you arrange that as well.

Extended Warranty

Don’t let your warranty coverage lapse! Nordson MARCH offers 2nd and 3rd year Extended Warranty packages for customers who are still covered by their original 1-year system warranty. Hurry, because this offer is only available to customers within the original warranty period. Contact Technical Service at (925) 246-1685 for full details, and a written quotation on request.

Preventative Maintenance Plans

Maximize your uptime! You can ensure your Nordson MARCH plasma system stays in top condition with a 1-year Preventative Maintenance Plan. Under the plan, a Nordson MARCH-trained Field Service Engineer makes a service visit to inspect your system, and replaces a set of parts known to be common wear items. Then, you receive a detailed report outlining any parts or services recommended to keep your system in optimal condition. As an added bonus, you receive a 10% discount on any spare parts ordered while covered under the plan. Contact Technical Service at (925) 246-1685 for full details, and a written quotation upon request.

Plasma Power Plus – Our Online Service and Support Community / FAQs

Have a technical question? Need an operation and maintenance manual for your Nordson MARCH plasma system? Want to know more about plasma theory? Plasma Power Plus is our online forum where you can instantly find answers on many plasma-related subjects. Registration is free.

Click here to start exploring: www.plasmapowerplus.com

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