Concord, CA, April 10, 2002 – Nordson MARCH announces their new web-based customer support center at www.plasmapowerplus.com. Customers now have immediate online access to technical information about their Nordson MARCH plasma applications, process development, and equipment.
Nordson MARCH's Plasma PowerPlus™ web service provides immediate, consistent quality responses to questions regardless of time zone. PowerPlus is an integrated Internet-based eService software solution powered by a self-learning, customer-driven knowledge base and engineering experts. The Nordson MARCH database is fully searchable by application, product, keywords or phrases. In addition, customers can post questions that will be answered within 24 hours by a Nordson MARCH expert.
Nordson MARCH plans to continuously expand the capabilities of their Plasma PowerPlus™ web service. New product releases, technical support tips, and newly released product manuals will be announced on the site. Links to online documentation, more detailed answers to questions and collateral materials will also be available.
Nordson MARCH offers a full range of plasma systems from batch to in-line systems. Batch systems have flexible shelf configurations to accommodate process carriers, magazines and circuit boards. In-line systems can support single or multiple carriers per run, and are SMEMA-compatible with the option of SECS/GEM host integration.
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Nordson MARCH is the global leader in plasma processing technology for the printed circuit board (PCB), semiconductor, microelectronics, and medical & life science device manufacturing industries. Nordson MARCH has offices and applications laboratories worldwide, including California, Florida, Europe, Singapore, China, Japan, Korea and Taiwan. With over 20 years of continuous innovation, Nordson MARCH designs and manufactures a complete line of award-winning and patented plasma processing systems. An expert staff of scientists and engineers is available to assist in the development of plasma processes that improve both product reliability and increase production yields. Visit the Nordson MARCH web site for more details: www.nordsonmarch.com.
Nordson MARCH is a subsidiary of Nordson Corporation (NASDAQ: NDSN), the world's leading producer of precision dispensing and coating equipment.
For further information contact:
Nordson MARCH – World Headquarters
2470-A Bates Avenue
Concord, CA 94520-1122 U.S.A.