Carlsbad, CA, USA – Nordson ASYMTEK, a leader in dispensing, coating, and jetting technologies, announces that it has won a Service Excellence Award (SEA) in the dispensing category. Sponsored by Circuits Assembly magazine, the Service Excellence Awards honors companies that excel in the crucial area of customer service. The program functions as a way for participants, who are electronics manufacturing services providers or electronics assembly suppliers, to see how they compare to peers in customer satisfaction. Companies are evaluated by their own customers on dependability, quality, responsiveness, technology, and value for price. This is the 8th time in 9 years that Nordson ASYMTEK has won this award.
"Nordson Asymtek achieved the highest score among all the entrants in this year's Service Excellence Awards. They clearly are doing something right: their customers rated them about as close to perfect as a supplier could be," said Mike Buetow, editor in chief of Circuits Assembly.
"The SEA award is one that is truly important to us because it measures how our company and products perform and how we are perceived by our customers," said Peter Bierhuis, president, Nordson ASYMTEK. "We will continue to develop new technologies, quality products, and to provide the service and support our customers need to stay competitive now and in the future."
The award was presented at a ceremony held at IPC APEX Expo 2012 in San Diego, CA on 28 February 2012.
Photo available: R Foster-Smith, Global Marketing Communications Manager, Nordson ASYMTEK, accepts SEA 2012 award from Mike Buetow, editor in chief, Circuits Assembly.